Cost Savings$3,400
Avoided $3,400 surprise bill
Member 0488 • Apr 18, 2026
Gabriel concierge caught an out-of-network referral before booking and rerouted to an in-network orthopedist with same-week availability.
Concierge: Denaya Burnham
Diagnostic Catch
Pre-diabetes flagged at 38
Member 0217 • Mar 22, 2026
Annual wellness panel caught A1c at 6.1 (pre-diabetic). Member started CGM, lifestyle program, and B12 supplementation. A1c down to 5.6 in 12 weeks.
Concierge: Sofia Reyes
Specialist Match
Specialist in 4 days, not 4 months
Member 0612 • Feb 11, 2026
Member needed an endocrinologist. Local in-network wait was 16 weeks. Gabriel found an in-network virtual endocrinologist with availability in 4 days.
Concierge: Marcus Chen
Pharmacy$840
Saved $840/yr on Rx
Member 0044 • Jan 28, 2026
Switched member from brand-name SSRI to therapeutically equivalent generic, coordinated with prescriber, member confirmed same efficacy and zero side effects.
Concierge: Sofia Reyes
Care Coordination$1,250
Recovered $1,250 in claims
Member 0356 • Apr 02, 2026
Coded as out-of-network in error. Gabriel disputed with carrier, won the appeal, refund processed in 6 weeks.
Concierge: Denaya Burnham